Mamilly Jeans Return & Refund Policy
We want you to love your Jeanzo by Mamilly Jeans! If for any reason you’re not completely satisfied with your online purchase, we offer a hassle-free return and refund policy.
Return Policy:
You have 14 days from the date you receive your order to initiate a return.
To initiate a return, please contact our friendly customer service team within 14 days of receiving your order.
Items must be returned in new, unworn condition with original tags attached.
Refund Policy:
Once we receive your returned item and confirm it meets our return conditions, we’ll issue a full refund for the purchase price, minus the original shipping cost.
Please note that any items returned in used or damaged condition may be subject to a restocking fee.
How to Make a Return:
Contact our customer service team by email at info@mamillyjeans.com or by phone at +20 121 262 1163 within 14 days of receiving your order.
We’ll provide you with a return number and instructions on how to return your item(s).
- Pack your item securely in its original packaging, if possible.
- Ship the return package to the address we provide.
- Keep your return receipt for your records.
- We recommend using a trackable shipping method for your return.
Please note:
We are not responsible for return shipping costs.
Original shipping costs are non-refundable.
Refunds will be issued to the original payment method used for the purchase.
It may take up to 10 business days for your return to be processed and your refund to be issued.
We hope this information helps! If you have any questions about our return and refund policy, please don’t hesitate to contact us.
